Shipping policy
At XAWZL, we are dedicated to making your shopping experience seamless and stylish—from the moment you place your order to the moment it arrives at your door. Please read our shipping policy below for full details on processing, delivery, and what to expect when you shop with us.
Shipping Fee
A flat shipping fee of $5.99 applies to all products.
Shipping Coverage
Currently, XAWZL ships to:
- All 50 U.S. states
- U.S. territories (e.g., Puerto Rico, Guam)
- APO/FPO military addresses
We do not ship internationally at this time.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after business hours or on weekends will be processed the next business day.
Estimated Delivery Time
Once shipped, your order will typically arrive within:
Standard Shipping: 5–8 business days
Remote Areas: Delivery may take slightly longer
Delivery times are estimates and may vary due to weather, carrier delays, or high order volumes.
No Sales Tax
We do not charge any sales tax on orders made through our website, regardless of your shipping address.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email containing a tracking number and carrier details.
You can track your shipment at any time using the provided link.
If you do not receive a tracking number within 3 business days of placing your order, please contact us.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please reach out to us within 7 days of the expected delivery date. Our team is here to assist you and ensure a solution is provided.
Contact Us
If you have any questions about shipping or need support with your order, please contact us:
Email: sales@xawzl.com
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)